When will it be delivered?
Shipping is scheduled to start around September to October, and you can expect to receive the product in November to December.
Last updated: July 16, 2024 20:24
I’m a lefty. Do you think I can still use this?
Sorry, we currently don’t have a left-handed version. However, you can enjoy golf darts with your left-handed clubs and the grass mat provided! (We will, of course, send a custom right-handed iron as well.)
Last updated: July 16, 2024 20:24
It won’t damage my home, right?
Imagining hitting a golf ball indoors sounds terrifying, right? That’s why we’ve conducted extensive tests on the ‘ball.’ We had to satisfy two conditions:
- A solid “Flushing” feels like a real golf ball.
- Material that won’t damage the house even if mishit. After numerous tests, we decided on EVA material for the ball. It has a medium hardness between rubber and sponge, making it perfect for golf darts!
Last updated: July 16, 2024 20:24
What about the noise?
The plastic ball used in the prototype was too loud (and it broke easily). This issue was also resolved with the EVA material ball:
EVA Golf Ball: Muffled and quiet sound + never breaks!
Last updated: July 16, 2024 20:24
I live in the city, so I’ve got no space for this :(
A putting mat takes up about 3 meters of space continuously. In contrast, golf darts can be stored with a width of about 90 cm. For use, a space of about 1m x 2m is sufficient for practice.
Last updated: July 16, 2024 20:24
What is the ideal distance between the dartboard and the club?
The ideal distance is about the length of two golf clubs, which we will provide.
Last updated: July 16, 2024 20:24
Can kids use it too?
Kids can use it on the grass mat provided! It’s a product loved by children as well.
Last updated: July 16, 2024 20:24
Is it easy to assemble?
There are no bolts or nuts, so anyone can assemble it in about 5 minutes. (An instruction guide will also be included in your package)
Last updated: July 16, 2024 20:24
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.